✈️ About Shipping
We have put a lot of focus on making sure orders get delivered to our customers as quickly as possible.
Order processing:
We typically pack your order the next business day. Please allow 1-2 business days to process your order. Expect an email within that time to let you know your order is on the way!
Store pickup:
Orders can be picked up daily, from 9.30am. Please whatsapp us with your order number prior to coming so we can ensure the parcel is ready for you.
Delivery time frames:
West Malaysia: Shipping takes between 1-3 business days with 85% of our parcels reaching our customers in 1 day.
East Malaysia and Singapore: Typical delivery time is 3-7 days.
Other ASEAN countries: Typically takes between 7-14 days. Please contact us for a more accurate quote/ timeline.
Others: This varies from country to country and may take up to 1 month. Please contact us for a better quote / timeline.
Shipping rates:
West Malaysia: Free shipping for orders above RM500. RM8.50 for orders below.
East Malaysia: Free shipping for orders above RM800. RM15 for orders below.
Singapore: Free shipping for orders above S$200. S$8.50 for orders below.
International shipping:
We offer international shipping upon request. Please contact us for a custom rate.
Contact Us:
If you have any questions or require further assistance regarding your order or our shipping policy, please feel free to contact us info@craftedpicks.com Our dedicated support team is here to provide you with the information and support you need.